Overview
Our mobile applications as part of the ArcGIS System are transforming the way organizations operate. Planning and optimizing field teams during events, accessing key information to inform decision-making in the field, capturing the status of assets to maintain critical infrastructure, or providing analysis and reporting directly from field insights are just some of the key areas of our field technology.
As the Product Manager for Field Operations, you will focus deeply on understanding the needs of field teams and turning these insights into the future capabilities we deliver to field teams globally.
If you are excited about shaping and delivering innovative mobile app experiences that empower field teams through meaningful collaboration with our users, then our team is the perfect fit for you.
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Responsibilities
- Customer Engagement: Actively listen to understand field workflows and the current application of field technologies. This role involves in engagement during conferences, voice of customer calls, site visits, and through user feedback channels.
- Market Research & Requirements: Inform product direction and identify opportunities for innovation by collecting and documenting insights from customer interactions, market assessments, and competitive analysis to develop comprehensive user requirements.
- Enablement: Contribute to enablement materials such as blog articles, videos and presentations to help other teams, GIS staff and mobile workers effectively use our field technologies.
- Collaboration: Collaborate with teams across Esri, along with distributors and partners, to ensure a consistent value proposition for Field Operations across the ArcGIS System.
- Product Planning: Work with product management and engineering teams on product release and launch plans, and implementation of features/capabilities. Attend product planning meetings to learn from team members and share your observations.
Requirements
- 2+ years of experience in a technical or product-related role (such as engineering, product management, development, technical support)
- Highly articulate with strong verbal and written communication skills, capable of engaging and building relationships with a diverse range of stakeholders
- Self-motivated, creative, and team-oriented with a passion for continuous improvement
- Experience with ArcGIS software, Mobile GIS, or similar geospatial technology
- Ability to travel 10%-20% of the time to customer sites, conferences, trade shows, and other strategic meetings and events
- Bachelor's in a related field (technology, GIS, or business)
Recommended Qualifications
- Master's in a related field
- Understanding of key markets and field workflows
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Total Rewards
Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
A reasonable estimate of the base salary range is
$86,528 - $151,424 USD
About Esri
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.
If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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