Overview
Serve as a liaison between customers, the Information Systems and Technology (IST) division, and Corporate in this vital position maintaining software order processing, deployment, and auditing, as well as coordinating mobile device deployment and maintenance.
Responsibilities
- Serve as the focal point for the IST Division's software ordering and deployment process
- Identify opportunities to optimize software license usage to reduce costs and improve efficiency
- Perform software license audits to maintain accurate tracking and appropriate renewal figures
- Update documentation related to software licenses for reference and compliance purposes
- Create Purchase Orders and work with telecom vendors during the procurement process
- Work closely with colleagues to determine eligibility for mobile device programs
- Maintain an in-house inventory of mobile devices available for deployment
- Participate in IT Asset Management by ensuring all devices are properly assigned
- Assist colleagues with device setup, application installation and perform minor troubleshooting where necessary
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Requirements
- 1+ years of relevant experience
- Superior customer service skills, excellent organizational skills, and strong verbal and written communication skills
- Experience using database applications and business information systems
- Possess independent problem solving and self-direction skills with a strong attention to detail
- Familiarity with the use of a computer, scanner, and office printer
- Ability to work effectively in a team environment
- High School diploma
Recommended Qualifications
- Associate's or Bachelor's
- Be motivated to learn and advance in the job
#LI-TM1
#LI-Onsite
Total Rewards
Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 64 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one c omponent of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
A reasonable estimate of the base salary range is
$19 - $31 USD
About Esri
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.
If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Requisition ID: 2025-2219