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Customer Service/Reservation Representative-1

AT Equity Lifestyle Properties
Equity Lifestyle Properties

Customer Service/Reservation Representative-1

Orlando, FL

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Customer Service/Reservation Representative-1 in Orlando, Florida.

What you'll do:

The Reservation Clerk interacts with customers, takes reservations, offers extended stays and informs customers of special offers for certain properties.

Your job will include:

  • Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
  • Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
  • Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records.
  • Respond to customer needs, questions or problems in an efficient and thorough manner.
  • Navigate multiple computer systems.

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Experience & skills you'll need:

  • High school diploma, or the equivalent.
  • 1+ years of experience in a call center environment.
  • Dedication to exceptional customer service.
  • Excellent written and verbal communications skills.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Client-provided location(s): Orlando, FL, USA
Job ID: ELP-R242091
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Family Support Resources
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led