With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of Campground Ranger/Guest Check in. Full time year round 32-40 hrs per week. in Fall City, Washington.
Although not required, employees with an RV can live on site for a generous rent discount. RV must meet rig standards and employee must adhere to all park rules.
Full time hours: 32-40 hours week. Hours may vary by camping season.
What you'll do:
This position serves as the first point of contact for guests.
Your job will include, but not limited to the following tasks:
- Complete daily tasks as outlined by Supervisor and daily Ranger Checklists.
- Curate guest check-in packets and important information.
- Welcome guests and verify reservation information at check-in.
- Make, extend, and cancel camping reservations.
- Professionally handle difficult guest encounters and rule enforcement.
- Create excellent customer experiences. Help us maintain our Trip Advisor award winner status.
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- Perform routine patrolling and daily site inspections.
- Monitor the resort, identify and address any issues or areas of concern.
- Ensure the security of the property and contact law enforcement if necessary.
- Utilize quick and reasonable judgment.
- Conduct golf cart and rental inspections.
- Complete monthly on line training classes.
- Assist other departments (housekeeping, maintenance) as needed.
- Perform general administrative tasks as assigned by the Property Manager.
Skills & experience you need:
- High school diploma, or the equivalent experience.
- Ability to navigate computer reservation system.
- 1+ year of hospitality experience preferred.
- Strong communication and organizational skills.
- Meticulous attention to detail.
- Comfortable with computers.
- Ability to work a flexible schedule, including weekends, holidays and evenings.
- Willingness to carry after hours phone/answering service if needed.
- Winter and peak summer season shifts can vary.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Estimated compensation for this position in the states of CA, CO, IL, MD, MN, NY, and WA is:
Hourly: $20.29 - $20.29
The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.