Who are we?
Equinix is the world's digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
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Technical Product Manager
Who are we?
Equinix is the world's digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Technical Product Manager
Job Summary
Equinix Colocation Product Management team is looking for an experienced Technical Product Manager with a track record of building and delivering customer centric products and services. This is an opportunity to help define, execute, and advance a digital consumption experience for our Colocation product portfolio.
The role requires someone who can gather and define requirements, translate those into functional and technical specifications and then drive the development life cycle from start to finish. You will serve as an Agile Product Owner with development. You will work with a diverse set of internal and external partners, building and maintaining relationships as well as product roadmap solid understanding of product development and network service offerings, relationship management abilities, and experience developing data networking products in a high-technology, dynamic environment is crucial to your success.
Responsibilities
Product Lifecycle Management
- Play a leading role in formulating and executing on product strategy, collaborating with key stakeholders, and execute on the committed roadmap
- Involve engineers, designers and others to create a shared vision and clear goals for the product, including a well-defined product roadmap
- Lead engineering scrum teams tasked with delivering world-class digital infrastructure experiences and APIs
- Gather, document, design and test the best possible customer experience and incorporate the voice of the customer into the product roadmap
- Work with Product Managers to define good confidence release deliverables for any given release
- Be comfortable and effective in working in a fast-paced, collaborative, matrixed environment, and work closely with customers, partners, and internal stakeholders
- Serve as the subject matter expert and evangelist for the product
Market, Competitive and Customer Analysis
- Research competitors and verticals; prepare reports related to financial position, competitive position and market potential
Product Performance
- Define metrics that will be used to inform product success and help drive user experience improvements
- Identify improvements to existing product processes; develop a strong understanding of processes and technology
- Evaluate incoming product-related issues from internal and external customers to determine the severity and response
- Triage production software issues and follow up with cross-functional teams until fixes are tested and deployed
Cross Functional Collaboration
- Design product training curriculum; lead cross-functional trainings and meetings
- Work with the user experience teams and facilitate the development of user interface workflows aligned with functional objectives
- Complete ad-hoc assignments that assist in the development of product strategy and roadmap
- Collaborate with product engineering, network architects, network deployment, and service delivery teams to roll out new offers, releases, and markets.
- Manage stakeholder expectations within and/or across functions
New Partner Identification and Engagement
- Identify and collaborate with partners to enhance the product
- Partner with and deeply listen to customers, sales and operations teams, and other stakeholders to identify unmet needs and new use cases
- Validate ideas with customers before, during, and after development
Backlog Prioritization
- Help prioritize items to move forward among many candidates based on an analysis of the business opportunity vs. level of effort
- Bring a rigorous and strategic mindset to evaluating and prioritizing competing requirements, including features, bugs, and tech debt
- Collaborate closely with technology teams
Test Case Definition and UAT Coordination
- Lead definition of allowable configurations, test cases and execute UAT
- Lead triage of issues across UAT cycles and manage defect resolution
UAT Stakeholder Management
- Manage stakeholder expectations within and/or across functions
- Identify and proactively include correct stakeholders and communicate effectively
- Utilize effective methods of communication with stakeholders, varying approach accordingly
Qualifications
- 3+ years of prior experience as a Technical Product Manager or a Technical Marketing Engineer
- A first-hand working knowledge of current data center technologies, digital channel experiences, channel partner enablement
- Trained in Agile development methodology with experience as product owner/backlog owner
- Proven experience in setting direction for technology teams, prioritizing development activities, and driving new product development investments in an organization using Agile methodologies
- Experience with and ability to work with a global team across global time zones
- Excellent organizational and analytical skills with strong technical abilities and extreme attention to detail, and ability to self-audit work
- The ideal candidate will be a highly motivated proactive contributor and subject matter expert on the product. Familiarity with business issues, or the ability to quickly learn
Additional information:
Position is a hybrid role, requiring presence in Warsaw office 2 times a week. We offer permanent contract, with benefits, annual bonus, and stock option.
Join us in shaping the financial future of Equinix and making a significant impact within our global team. If you're ready to take on this exciting challenge and have the right skills and experience, we'd love to hear from you.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.