Technical Deployment Advisor

Job Summary

The Technical Deployment Management team focus on the physical implementation of all deployments (including EIS and change orders). As a Technical Deployment Advisor, you will plan, monitor and manage project implementations from initiation through completion, including the oversight and coordination with vendors. You will also deliver project implementations on-time according to customers' specifications, meeting customers' and Equinix's quality standards.

Responsibilities
Customer Order: Requirements & Support

• Supports senior team members in documenting and validating customers' order requirements, and develops technical knowledge of the Data Centers

Customer Order: Project Planning

• Creates task list to document and understand the customers' deployment, shadowing more senior team members on development of project implementation plans

Customer Order: Project Implementation and Delivery

• Works on assigned project activities
• Supports senior team members on inventory auditing and records keeping during project implementation

Cross Functional, Customer Support & Customer Communications

• Supports senior team members on the investigations and resolutions of customers' and cross-functional issues during project implementation
• Learns Equinix Operations Policies and Processes

Process Support/Optimization

• Learns and follows business and/or technical processes within the Data Center; may start to identify opportunities for improvement for basic or narrowly focused processes (e.g. Order fulfillment process)

Systems Support

• Develops knowledge of and learns business systems (i.e. Siebel Fulfillment) within Equinix

Data Support/Analysis

• Supports the team in ensuring Operations provisioning data is accurately input into Equinix business systems (i.e. Siebel Fulfillment)
• Supports the team in any physical audit efforts

Vendor Support

• Supports the team and Data Center Operations Support on any required Vendor support

Qualifications

• 3+ years operations / project management experience in a Data Center environment is a plus
• Diploma and above in IT -related or Electrical / Mechanical Engineering field preferred

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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