Who are we?

Equinix is the world's digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

• Strategy:
  • Together with the Director of Strategic Operations and other GLOSS leaders, develop and communicate the Legal department's knowledge strategy.
  • Drive strategic goals, detailed program workplans and implementation roadmaps.
  • Define and track key performance indicators as measures of success.
• Project Leadership: Lead and coordinate knowledge initiatives to streamline processes and drive practice effectiveness, ensuring their successful implementation and integration into existing workflows.
• Continuous Improvement & Transformation:
  • Identify opportunities and lead initiatives to leverage operations solutions or technological solutions (partnering with the Digital Legal team) to enhance Legal's knowledge use and access, including identifying opportunities to provide Legal teams with content before they need it based on the type of work they are doing, as well as leveraging AI/GenAI within the Legal department's Practice Areas.
  • Identify enhancements to policies, processes, resources and tools, leveraging knowledge management best practices, to enhance efficiency and effectiveness for our Legal teams.
• Team Leadership: Oversee members of the knowledge management team in the delivery of a wide range of new and existing knowledge programs, projects and activities, including our Training & Development program (One Legal Academy) and intranet resources.
• Practice Area Coordination: Lead the knowledge management team in coordinating with individual Practice Area leaders and teams to develop and guide the implementation of practice-specific knowledge projects. Enhance Practice Area teams' ability to provide excellent legal advice and mitigate risk through effective use of knowledge assets and other enabling tools, processes and systems.
• Policy and Governance: Play a key role in developing and overseeing knowledge policies and governance principles impacting knowledge resources, tools, systems and processes to enable the knowledge management strategy.
• Awareness and Communication:
  • Lead the development and implementation of a communication and awareness program to raise awareness and highlight the value of available and planned knowledge resources, tools, systems and processes.
  • Drive engagement and adoption of knowledge resources, tools, systems and processes and foster a knowledge-sharing culture.
• Documentation: Draft knowledge training materials, policy documents, strategy statements, presentations, and other key documentation and materials.
• Reporting: Coordinate the preparation of periodic knowledge status reports to leadership.
• Professional Development: Attend external training and conferences to stay up to date with developments relating to legal knowledge management and technology.
• Additional Duties: Perform other duties as assigned or required to meet Legal department goals and objectives.

• Strong human centered leadership, management, and communication skills, both written and oral, that inspire enthusiasm, deliver empathy and respect, provide vision, and create a healthy and positive environment in which team members can belong, thrive, and deliver their best work.
• Ability to anticipate outcomes, identify risk, and adjust approach and services accordingly.
• Strong drafting and research skills.
• An approachable manner with the ability to gain trust and build credibility with a variety of stakeholders within a progressive, client focused, results-oriented environment.
• Enthusiastic, self-motivated team player with a strong interest in learning, creating efficient processes and a seamless user experience.
• Understanding of learning processes and different methods of training.
• Facilitation up to VP level
• Presenting to large audiences, in trainings, town halls, summits
• Bias toward speed and execution. Ability to keep pace with wide variety of operational tasks
• Ability to influence and leverage relationships within and outside the legal department
• Results-oriented with a strong ability to execute on required deliverables and drive results
• Superior project management and organizational skills

• Bachelor's degree required.
• JD, LLB, LLM, MBA or similar advanced degree a strong plus.
• 6+ years of related experience leading strategic knowledge-related projects. Strong plus if in a professional services firm, law firm or corporate legal department.
• Demonstrated ability to lead strategic projects using change management practices to facilitate transitions related to technology, processes, and people.
• Previous experience in writing policies, procedures and documentation, preferable within a legal or regulatory environment.
• Familiarity and comfort with technology tools typically used in legal departments or law firms.