Who are we?
Equinix is the world's digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
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Senior Manager, Data Center Critical Facilities
Job Summary
Establishes operational objectives, policies, procedures and work plans and delegates assignments to subordinates. Develops, modifies and executes company policies that affect immediate operations and may also have company-wide effect. Accountable for department budget which may be broad and have far reaching impact on the business segment.
What you will be doing
- Manages experienced level professionals and/or may be responsible for subordinate managers
- Manages team to work safely, effectively and with high regard to human error avoidance
- Manages personnel details including salaries, positioning, hire/fire, reviews, coaching, and development
- Leads in project management and incident resolution
- Plans, coordinates, approves budgets, and implements resources to complete projects and maintenance within the data centers
- Overall site and/or multi-site capacity management
- Manages the team to ensure completion to Equinix's required standards, (KPI's) Key Performance Indicators and (SLA's) Service Level Agreements
- Ensures correct processes are followed and all documentation is complete
- Takeover of new builds and building infrastructure
- Approves all (MOP) Maintenance Operation Protocol scripts and permits
- Participates as part of the new facility/infrastructure design team
- Communicates and coordinates activities and on-site staff during a complex or severe customer-impacting incident
- Drives root cause analysis and provides a clear direction
- Drives approval for incident resolution
- Manage Data Center Engineers team to ensure that the duties they are undertaking are carried out in a timely manner and projects are progressing as expected
What we'll expect from you - required
- Advanced English
- Bachelor's degree
- Previous experience as a manager or senior manager
- Solid experience in leading teams and mission critical environment
- Experience in Data Center Operations
- Supervises Data Center Engineers to ensure that the duties they are undertaking are carried out in a timely manner and projects are progressing as expected
- Manages personnel details to include salaries, positioning, hire/fire, reviews, coaching and development
- Lead Data Center Engineers and Data Center site. Assists with testing and coordinating projects and maintenance.
- Overall site capacity supervision
- Plans, coordinates, budgets, and implements resources to complete projects and maintenance within the data center
- Provides input and guidance towards budget
- Oversees contractor work and operations to ensure completion to Equinix's required standards
- Assists with start up tests, documenting and reporting all problems
- Communicates and coordinates activities and on-site staff during an incident
Why Equinix
The opportunity to be part of the digital transformation in the world in a company that was elected by the employees as the best places to work by Glassdoor and it's is GPTW for several consecutive years.
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.