Who are we?
Equinix is the world's digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
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Project and Program Manager
Job Summary
Responsible for program delivery of multiple related projects and builds effective relationships with stakeholders.
Responsibilities
Planning
- Applies a range of approaches to planning and gathering information in which to develop/facilitate/lead more complex Business Cases, plans and schedules (i.e. ROI)
- Competent in the use of planning tools, considers and develops cross functional plans
Stakeholder Management
- Works with numerous stakeholders and may work with government/governance bodies
- Understands stakeholder needs and builds effective relationships
- Demonstrates influencing skills to achieve solutions and dealing with challenging stakeholder situations
Communications
- Uses a variety of communications methods to deliver information relevant to the audience and project needs
- Is fully aware of standardized tools and template requirements and is a 'go to' person for feedback on the development of project/program management standardsI
Risk Management
- Approach to risk management spans projects level up to strategic risk management where required
- When faced with issues applies lateral thinking and analyses available information to solve problems and engages with teams to resolve
Project/Program Delivery
- Responsible for program delivery of multiple related projects required for a specific business functional strategy
- Will mentor junior project/program team members in project management
Resource Management (people, finances etc.)
- Will problem solve resource/budgetary issues with internal teams and external suppliers and conclude disputes successfully and independently
Customer Care (For employees working in Customer Care and Experience)
- Manages large scale, complex, multi-site and multi-regional, high visibility customer deployments involving cross-functional and cross-regional project teams
- Meets with and presents to customer executives at the program level
- Develops overall program schedule in conjunction with customer requirements
- Manages internal company wide stakeholders on project teams and holds them accountable for meeting commitments
- Has an in-depth technical knowledge of all Equinix products/processes
- Resolves complex issues and escalations independently at all levels
- Assists in process development and documentation
- Documents lessons learned and shares with stakeholders
Qualifications
- 7+ years experience preferred
- Diploma to a Bachelor's Degree preferred
- Prince2 Practitioner certification preferred
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.