Who are we?

Equinix is the world's digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

• Actively support the team by coordinating customer deliveries and resolving any shipping or receiving issues.

• Keep meticulous records/logs of all materials to ensure smooth operations.

• Put "we" before "me" by being as committed to each other's success as to your own.

• Utilize your acquired job skills and company policies to complete assigned tasks efficiently.

• Recognize when to deviate from standard practices to achieve the best results.

• Normally follow established procedures for routine work.

• Be prepared to take initiative and seek instructions for new assignments.

• Keep your promises and be accountable.

• Coordinate the speedy and efficient delivery of goods to their required destinations, ensuring you obtain sign-off for receipt.

• Be an energy supplier by leaving people better than you found them.

• Actively inform recipients that their ordered goods have been delivered.

• Serve others by ensuring timely and accurate communication.

• Maintain accurate records of materials received and shipped, ensuring all details are logged within a semi-routine scope.

• Embrace simplicity and speed.

• Receive goods delivered to the Data Centre, either directly or following acceptance by security.

• Enter all relevant details of inbound/outbound shipments and ensure order requirements are fulfilled.

• Be trustworthy and commit fully.

• Use shipment spotlight and shipment dashboard to track customers' inbound/outbound shipments.

• Communicate with radical transparency.

• Inspect received goods and reject unsatisfactory items where necessary.

• Set high standards of excellence and value disciplined execution.

• Actively work and communicate with internal/external customers to ensure on-time deliveries.

• Assist with resolving difficult shipping and receiving issues as they arise.

• Challenge the status quo and embrace change.

• Follow established procedures for handling hazardous materials, requiring supervision only on new assignments.

• Honor confidentiality.

• Comply with hazardous materials protocols as described by regional regulatory bodies.

• Track stored and/or abandoned equipment diligently.

• Use aging shipment business processes/tools for shipments over 5 days, 14 days, 30 days, and 90 days.

• Assist with the delivery and removal of customers' equipment from cages through established procedures.

• When requested by a Smart Hand (SH) request, assist with packing customers' equipment with packing material so that it can be shipped from the data center.

• Be invested in your development and we'll invest in you.

• Educational Background: Typically requires a high school diploma and proven years of equivalent work experience.

• Certification: Regional hazardous materials certification preferred.

• A competitive salary based on knowledge and experience.
• 27 days of leave with the option to purchase 3 additional days.
• Employee Stock Purchase Plan and Company Pension Plan
• Subsidised lunch provided on location. (voluntary opt in)
• Comprehensive support for personal development and growth, both in terms of time and financial resources.