Data Center Technician

Job Summary

Are you keen to develop skills in a data center environment? We are looking for applicants who are keen to learn and develop their career in our market-leading data centres in Stockholm.

Equinix is the world's largest data center and colocation provider. We have recently announced our 86th straight quarter of growth. Our three data centers in Stockholm provide a total of 13,000+ square meters of colocation space to over 175 companies locally and globally.

At Equinix we look for dynamic, customer and team focused Data Center Technicians who thrive in a fast-paced environment. A career at Equinix means constant opportunities to learn new skills and grow in new directions. We look for people who are customer service driven and who pride themselves on their technical skills alongside their problem-solving skills and innovative approach.

As a Data Center Technician, you will be part of a team that is fundamental to our Equinix Operations department. The team provides 24 hours, 365 days per year support to our customers and the data center by conducting circuit maintenance, installations and advanced testing. They are also responsible for the daily upkeep and operation readiness of Equinix's data centers.

Responsibilities

Installations

• Installs customer equipment and cabinets

Cross Connects

• Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper and intra-building cross connects
• Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)
• Installs and test Data center Link cross connects using Fluke and JDSU testers

Ticket Management

• Determines work priorities from the ticket system queue (eg. Siebel) and ensures adherence to all commitment times

Testing/Troubleshooting

• Conducts carrier circuit testing

Documentation/Reporting

• Maintains detailed written records of all work activity

Projects

• Supports senior staff on large scale projects

Training

• Completes all assigned training in a timely manner. Equinix have an in-depth Training and development program designed to help new employees adjust to the workplace successfully, plus on-the-job-training, which helps new starters obtain the knowledge and skills they need to complete their tasks through a systematic training program.

Customer Management

• Supports customer satisfaction through timely and precise order execution

Qualifications

Essential

• Well-versed in both written and spoken English language
• Basic Computer skills - MS Office
• Experience in customer service
• Works in a shift rotation that includes day / night shifts / weekends / holidays

Desirable

• Basic understanding of Swedish is a big plus (not a requirement)

This is a great opportunity to join a company that is growing quickly and still manages to keep an authentic and humble environment where the company culture is at the heart of our success.

Please take a look at our 'History, Culture and Future of Equinix' video on YouTube where we interviewed people from around the company and asked them why they like working for Equinix: https://www.youtube.com/watch?v=uTejQmBMA1s&feature=youtu.be

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.