Who are we?
Equinix is the world's digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
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Job Summary
Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach.
This job is the fully qualified, experienced professional, journey-level position.
Responsibilities
Technical Support
- Responsible for technical specialized repairs on mission- critical datacenter systems requiring sophisticated analytical problem solving techniques to identify cause
Reporting
- Reviews specialized contractual reports and activities
Site Maintenance
- Oversees the site maintenance and up keep of Data Center infrastructures according to Equinix global standards
Assess Adherence to Policy
- Ensures all repairs performed on all Data Center infrastructure are according to the manufacturer's guidelines and best practices
Complexity & Problem Solving
- Aids in root cause analysis and in repair of specialized failed critical components
- Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues
- Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points
Collaboration & Interaction
- Liaises with design stakeholders on design changes
- Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion
- Adapts style to differing audiences and often advises others on difficult matters
Design
- Validates design criteria for new principal power installations (e.g. single power source)
Qualifications
- Typically requires a proven years of related experience with a Bachelor's degree; or proven years and a Master's degree; or a PhD without experience; or equivalent work experience
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.