Who are we?
Equinix is the world's digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
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Job Summary
As a Customer Communication Specialist, you will create and implement content for communication programs.
Responsibilities
Content Creation and Execution
- Create content for a variety of customer communication types, copy editing as necessary with a strong attention to detail
- Publish communications on various platforms identified in the communication plan
- Research, consolidate, and analyze information to build presentations as needed
Stakeholder Management and Communication
- Develop relationships with key stakeholders, ensuring efficient coordination and messaging accuracy
- Coordinate logistics and schedule meetings with stakeholders as needed
Project Management
- Develop, maintain and manage communication plans, ensuring deadlines and deliverables are met
- Work independently to plan, coordinate and monitor projects from start to completion
Qualifications
- Excellent level of English, both written and verbal
- Bachelor's degree and 3+ years of experience in a related field
- Proven track record as a Communications Specialist, adept at managing communication projects
- Strong strategic thinking and analytical skills for developing comprehensive communication plans
- Demonstrated ability to work effectively with stakeholders, fostering strong relationships and ensuring alignment of communication efforts with organizational objectives
- Adaptability and resilience in a fast-paced and dynamic work environment with a proactive approach to problem-solving
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.