Who are we?
Equinix is the world's digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
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Job Summary
The Billing Associate supports Billing Analysts to undertake repetitive, non decision making tasks and works under close supervision
Responsibilities
Billing
- Serves as primary contact for Companies Price Increase Project
- Serves as Billing Analyst backup
- Processes assigned Service Requests in a timely and accurate manner to meet all internal SLAs • Sets up contacts for Billing and Dunning in Oracle
- Creates and distributes reporting for Management
- Coordinates monthly invoice run
- Assists in month end close related tasks
- Processes manual EPS invoices and PWO quotes as requested
- Validates data against executed contracts
Project Management
- Supports ad hoc projects as requested by management
System and Process Efficiencies
- Supports ad hoc efficiencies as requested by management
System Operational Support
- Monitors CRM Queue and re-route unassigned correspondence per account assignment
- Monitors Universal Work Queue for all unassigned SRs and re-assign to appropriate group member
Reporting
- Works on ad hoc reporting
Customer Support
- Validates data against executed contracts and other ad hoc analysis as requested by management
Qualifications
- Proven years in a Finance role preferred
- Bachelor's degree required
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.