Mail Clerk

Location: This role is located onsite out of our Concord, CA office.

QUALIFICATIONS:

We are seeking a career-minded Mail Clerk who can manage their time effectively and multi-task independently. Enthusiastic team player with a positive demeanor, reliable and detail oriented. Must be comfortable working a recurring set of daily duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for sorting, scanning and distributing physical and electronic mail to various departments, ensure outgoing mail and packages are sent out in a timely manner.
• Working with various information systems to retrieve information necessary for routing mail
• Determines that all postage is correct and affixed to letters / parcels (i.e. signature required requests, certified mail, international, priority & express mail).
• Processing FEDEX outgoing shipments/creating shipping labels.
• Ability to lift to 40 pounds.
• Back up reception and other NorCal offices mail volume when needed (coverage).
• Back up assistance for opening/closing Concord office.
• Weekly inventory of mailroom/FEDEX and general office supplies.
• Filing invoices, delivery confirmations and packing slips.
• Signs off and checks daily deliveries.
• Photocopying / scanning of documents.
• Maintain cleanliness, organization and safety in both mailrooms.
• Assist in other various projects as needed during periods of open capacity.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES:

• None

EDUCATION and/or EXPERIENCE:

• High school diploma or G.E.D. equivalent. One or two years of college or related experience; or equivalent combination of education and experience.

• Must have working knowledge of a variety of Microsoft Office computer software applications in word processing, spreadsheets, database, and presentation software.

• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.

• Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.

The national average salary for this role is $20.00- $23.00 p/h in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

WHY EPIC:

EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:

• Generous Paid Time off
  • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
• EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
• We’re in the top 10 of property/casualty agencies according to “Insurance Journal”

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/. 

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. 

California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf. 

#LI-LL1  #Concord