Administrative Assistant / Mail and Phones

Location: Melville, NY - In Office/ Full Time

Position Overview: The Administrative Assistant is responsible for providing administrative support to the company to ensure the efficient functioning of the office. Primary responsibility is to sort, process and distribute all incoming mail which includes preparing mail for bulk scanning into an electronic business application. Additional duties include back up receptionist for all incoming calls and ensuring that calls are correctly forwarded. This position provides basic training for someone new to the industry and offers opportunities for promotion.

RESPONSIBILITIES
• Sort, process and distribute all incoming mail and prepare mail for scanning for electronic indexing.

• Reception – Answering telephones, routing calls to appropriate parties and greeting visitors.
• Support Commercial Insurance, Personal Insurance and Benefits teams.
• Assists with other related clerical duties such as photocopying, faxing, filing, collating and scanning documents.
• Processing outgoing mail including USPS and FedEx.
• Order office supplies and maintain inventory and organization of supply room and kitchen.
• Contributes to a team effort by assisting in other related areas as needed.
• Complies with all internal procedures and practices while demonstrating the ability to meet service performance and quality standards.

Skills & Qualifications:
• High school diploma.
• Minimum of 1-year administrative support experience required.
• Excellent phone, written and interpersonal skills.
• Ability to learn new technology and systems.
• Proficient in Microsoft Office, use of office machines such as multiline phone systems, fax/copier/scanner and mail machine.
• Professional appearance and demeanor
• Good customer service skills; tactfulness and consideration in dealing with a diverse group of people and personalities.
• Ability to multitask in a fast-paced environment with minimum supervision.
• Desire to advance career within our organization.

The national average salary for this role is $50,000-55,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

WHY JOIN EPIC? 

• Ranked #17 Top Global Broker by AM Best
• Ranked #17 Top 100 Largest U.S. Broker by Business Insurance
• Awesome Benefits:  401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. 

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