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Support Engineer (relocation to Cyprus)

AT EPAM Systems
EPAM Systems

Support Engineer (relocation to Cyprus)

Elbasan, Albania

Do you have a knack for technology? Are you at your best when supporting others? Do you have a proven ability to solve complex issues, covering technical needs? If so, we have the perfect opportunity for you.
We are looking for a Support Engineer to provide support and maintenance services for level 2 end-user support from our office in Cyprus in a hybrid setup. You will be part of an existing team with double function (Operations L2 support and Testing automation of regression tests).

#LI-DNI

Responsibilities

  • At least 2 years of experience as a support/system engineer
  • Experience in end-user support
  • SQL and scripting knowledge
  • Customer friendliness and proactiveness in finding the best solution to the problem (short and long-term)
  • Ability to quickly learn and dig into new areas
  • Experience in automation of daily routine tasks
  • Good spoken and written English
Requirements

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  • At least 2 years of experience as a support/system engineer
  • Experience in end-user support
  • SQL and scripting knowledge
  • Customer friendliness and proactiveness in finding the best solution to the problem (short and long-term)
  • Ability to quickly learn and dig into new areas
  • Experience in automation of daily routine tasks
  • Good spoken and written English
We offer
  • Private healthcare insurance
  • Regular performance assessments
  • Family friendly initiatives
  • Corporate Programs including Employee Referral Program with rewards
  • Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
  • *All benefits and perks are subject to certain eligibility requirements

Client-provided location(s): Albania
Job ID: EPAM-epamgdo_blt14b09ad74eb30642_en-us_Other_Albania
Employment Type: Other