We are seeking a seasoned Senior Support Engineer with Kafka expertise to join our dynamic, multicultural team that spans across continents including Australia, Canada, the USA, Latin America, Europe, Ukraine, and India.
In this role, you will be pivotal in providing L1 on-call support, maintaining, improving, and developing a robust Kafka platform that hosts 20+ Kafka clusters utilizing the Confluent Platform (Enterprise Edition). You will collaborate routinely with Kafka developers and teams, automating and managing platform resources to optimize performance and enhance functionalities.

#LI-DNI

Responsibilities

• Set up new Kafka clusters and ancillary components (Kubernetes, HELM, Python)
• Conduct regular monitoring to ensure optimal health and performance of the Kafka platform and its data pipelines
• Troubleshoot and resolve platform issues, ensuring smooth operation and minimizing downtime
• Optimize Kafka platform components and perform regular performance enhancements
• Assess and enhance the cost efficiency and capabilities of Kafka clusters
• Oversee Kafka platform upgrades to stay up-to-date with technology advancements
• Implement and manage robust security measures for the Kafka platform
• Predict and manage the scaling needs of the Kafka platform to support future growth
• Craft and maintain comprehensive documentation and share insights with team members
• Collaborate with Confluent Support teams for complex issue resolution
• Sustain and improve existing Infrastructure as Code and Configuration Management automations for efficient Kafka platform management
• Optimize onboarding automation scripts and support Kafka-driven self-service automations

• 3+ years of experience in deploying and managing Confluent Platform with proficiency in Kubernetes, HELM, and CFK
• Relevant Kafka certifications such as Confluent Certified Developer or Administrator
• Competency in Kubernetes, HELM, Groovy, Python
• Strong analytical and problem-solving skills
• Excellent communication abilities, both written and verbal

• Familiarity with GCP and Linux systems
• Skills in Python/Shell scripting, automation, and Jenkins pipelines

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Consider relocation options in over 30 countries worldwide
• Participate in volunteer, charity programs and communities (both technical and interest-based)
• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children