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Senior Program Coordinator

AT EPAM Systems
EPAM Systems

Senior Program Coordinator

São Paulo, Brazil

We are seeking a passionate and driven Senior Program Coordinator.
You will empower our recognized experts to thrive and share their knowledge with the developer community. This role demands a deep understanding of the LATAM tech landscape, excellent communication skills, and a proven track record in program management.

#LI-DNI

Responsibilities

  • Execute and deliver specific tasks based on overall program design and planning
  • Lead the execution of the technology ambassador program in LATAM, ensuring alignment with global objectives and local market needs
  • Operationalize councils and feedback roundtables between ambassadors and product teams, including managing attendance, facilitating sessions remotely, and synthesizing feedback
  • Identify, recruit, onboard and offboard new ambassadors across various technology areas
  • Support sourcing and onboarding of new community members
  • Cultivate and manage relationships with existing ambassadors, providing ongoing support, resources, and opportunities for professional growth
  • Support and enable initiatives that empower ambassadors to share their technical knowledge with the broader developer community in LATAM
  • Collaborate with leadership on related events and initiatives, representing the LATAM ambassador community and advocating for their needs
  • Track and measure the impact of the ambassador program in LATAM, reporting on key metrics
  • Source success stories, collect feedback and program data, analyze, prepare and present insights and results to the Program Lead
  • Maintain a deep understanding of the LATAM tech landscape, identifying emerging trends and opportunities to expand the ambassador program into new areas
  • Manage online/offline events dedicated to program participants and structure automatic logistic processes to streamline program logistics
  • Manage communication with various internal and external teams, building and fostering relations and collaborations
Requirements

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  • Extensive experience in community building, developer relations, or similar role
  • Knowledge of ambassador programs and its various components
  • A strong network within the LATAM developer community and familiarity with key influencers and organizations
  • Excellent communication and interpersonal skills, with fluency in Spanish, Portuguese, and English
  • Exceptional program management skills with a proven track record of successfully driving and scaling initiatives
  • A passion for technology and a commitment to fostering a diverse and inclusive developer community
  • Excellent written and verbal communication skills, able to effectively convey information to diverse audiences
  • Self-starter with a strong work ethic, ability to work independently with minimal supervision
  • Capability to work effectively in a cross-functional and global environment
  • Team player with a positive attitude and commitment to collaboration
Nice to have
  • Intermediate to advanced knowledge of Google Workspace products (Sheet, Docs, Gmail, Slides)
  • Passion and understanding of evolving IT technologies, specifically AI

Client-provided location(s): São Paulo, State of São Paulo, Brazil
Job ID: EPAM-epamgdo_bltdd922be3540ddf7c_en-us_SaoPaulo_Brazil
Employment Type: Other