Are you passionate about leveraging technology to drive innovation in the semiconductor industry? Join our team as a Senior / Lead Service Now Engineer and collaborate with a global leader in advanced technology systems for semiconductors. Your role will involve enhancing our governance perspective, ensuring a stable ServiceNow platform that aligns seamlessly with evolving business and IT needs.
If you're ready to play a key role in expanding ServiceNow usability at scale, reducing platform sprawl, increasing customer satisfaction and driving automation in a dynamic and innovative environment, we want to hear from you!
This is a fully remote position that offers you the flexibility to work from any location in Armenia, whether it's your home or well-equipped offices in Yerevan or Gyumri.
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Responsibilities
- Develop and implement solutions within the ServiceNow platform to meet business requirements
- Collaborate with Business Analysts & Testers to ensure quality solutions align with client expectations
- Work in SAFe environment as a part of Scrum team
- 2+ years of hands-on experience in ServiceNow platform development, spanning all major products: Customer Service Management, Governance, Risk and Compliance / Integrated Risk Management, HR Service Delivery, IT Operations Management, IT Service Management, Now Platform App Engine, Security Operations
- Expertise in JS coding
- Familiarity with software development process (Agile)
- Understanding of ITIL (foundation level)
- Understanding of relational database concepts
- Knowledge of REST/SOAP
- Strong problem-solving skills
- English level - B2 and above
- We connect like-minded people:
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
- We invest in your growth:
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning, Get Abstract and O'ReillyFree
- English classes with certified teachers
- We cover it all:
- Participation in the Employee Stock Purchase Plan
- Monetary bonuses for engaging in the referral program
- Comprehensive medical & family care package
- Four trust days per year for personal needs
- Discounts for fitness clubs
- Benefits package (hotels, restaurants, stores and services)