We are seeking a highly motivated and experienced Senior Guidewire Business Analyst to join our dynamic team.
The ideal candidate will have proficiency in Guidewire platforms and be adept at optimizing business processes through robust analysis and innovative solution design. As a valuable member of the team, you will play a crucial role in enhancing our system's performance and usability to meet evolving business requirements.
The remote option applies only to the Candidates who will be working from any location in Ukraine.

#LI-DNI#LI-IRINABENKO

Responsibilities

• Monitor the ticketing system, analyze incidents and requests, and guide end-users by providing solutions or escalating issues to other IT teams
• Resolve application issues, improve performance and usability, and provide root cause analysis with improvement recommendations
• Provide expert knowledge on workflow designs and support the workflow processes
• Facilitate requirements gathering sessions, meetings, and presentations and lead review sessions for completed requirements with key business users
• Build and maintain strong relationships within business units to understand their needs
• Collaborate with development and testing teams, offering subject matter expertise, leveraging out-of-the-box functionalities, and assisting in issue resolution
• Concentrate on proposing solutions that elevate the efficiency and effectiveness of business processes, maintaining consistency across products
• Plan and participate in User Acceptance Testing activities, including developing test plans and scripts
• Assist in the User Acceptance Testing execution phase, coordinating with business leads and project managers for test signoff

• Background in business analysis with 5+ years in the Commercial Property & Casualty insurance industry
• Expertise in Guidewire and integrations to exterior systems
• Proficiency in policy administration solutions, iterative and agile methodologies, including hands-on knowledge of SDLC & PMLC processes
• Experience writing business requirements, functional requirements, user stories, business process diagrams, and data rules
• Understanding of troubleshooting system issues
• Competency in communication, problem-solving, and analytical skills
• Capability to self-manage and efficiently handle ambiguity
• Ability to work collaboratively with both technical and business teams
• Qualifications in using standard business and project tools like Microsoft Project, Excel, PowerPoint
• Familiarity with SharePoint and UI mockup tools

• Experience with visualization tools
• Proactive in reengineering or developing IT solutions for business process improvements

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Consider relocation options in over 30 countries worldwide
• Participate in volunteer, charity programs and communities (both technical and interest-based)
• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children