We are seeking a Senior Cloud Engineer to join our Observability team.
The chosen candidate will play a crucial role in managing and optimizing our AWS cloud infrastructure using a range of technologies and methodologies. This position involves daily tasks such as managing AWS infrastructure, setting up observability services, automating operations, building Docker images, and troubleshooting multiple service issues.

#LI-DNI

Responsibilities

• Manage the AWS infrastructure through Terraform and CloudFormation, including tasks like EKS version upgrades, blue/green deployments, scaling, and right-sizing
• Deploy and optimize a variety of observability services such as Cortex/Mimir, Loki, Tempo, OpenTelemetry, Grafana, and Alertmanager
• Automate operations programmatically using Python or Golang and CI tools like Gitlab CI
• Construct Docker images compatible with multiple architectures like arm64 and amd64
• Diagnose issues concerning microservices in Kubernetes, AWS connectivity, performance of services, Lambda functions, and Kafka
• Participate actively in hypercare events and on-call shifts

• Competency in version control usage including Git, GitHub, and GitLab alongside CI/CD pipelines
• Proficiency in Infrastructure as Code for automation using Terraform and Cloud Formation
• Background in managing large teams
• Strong understanding of observability tools including Datadog, NewRelic, and Grafana and their billing and usage calculations
• Expertise in cloud tracking and cost management strategies
• Familiarity with ITIL process methodologies including knowledge, incident, and problem management
• Comprehensive understanding of Grafana, Tempo, Mimir (Prometheus), and Loki
• Proficiency in managing AWS Cloud essentials such as IAM, tagging, load balancers, S3, Lambda, and EKS (Kubernetes)
• Knowledge of Python programming language

• Background in Cortex, Tempo, Promtail/FluentBit, Kafka, Elasticsearch, and Golang

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills