We are excited to announce an opening for a Senior Business Process Improvement Specialist within our staffing and people capacity planning team.
This position focuses on developing, aligning and maintaining processes specifically designed for workforce planning and management (area: staffing, talent planning). The ideal candidate will exhibit a proactive mindset and strong systems thinking to align and document multiple related processes and programs optimally
This position offers remote setup with the flexibility to work from any location in Kazakhstan, whether it's your home or well-equipped offices in Astana, Almaty or Karaganda.
#LI-DNI#LI-YDEPAM
Responsibilities
- Design, document, and align processes for staffing programs and streams
- Maintain process alignment and ensure documentation is always current
- Analyze existing WPM programs and ensure their alignment with other programs
- Ensure processes are properly reflected in staffing tools and make improvements as needed
- Serve as an expert in non-IT process engineering within the WPM team
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- Minimum 3 years experience in process assessment, design, visualization, and description
- Proven experience in developing and maintaining cross-company processes and relationships
- Skills in working with data, key staffing metrics, and analyzing issues based on analytics and trends
- Proficiency in documenting process descriptions in English, ensuring they are engaging and clear
- Experience in conducting interviews, surveys, and other research activities
- Capability to organize and conduct workshops, webinars, and educational sessions for audiences over 70 participants
- Excellent interpersonal, communication, presentation, and problem-solving skills
- Proficiency in English, both written and spoken (C1+ level)
- We connect like-minded people: :
- Delivering innovative solutions to industry leaders, making a global impact
- Corporate and social events
- Enjoyable working environment
- We invest in your growth: :
- Leadership development, career advising, soft skills and well-being programs
- Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly
- Free English classes with certified teachers
- Discounts in local language schools, including online courses for the Kazakh language
- We cover it all: :
- Participation in the Employee Stock Purchase Plan
- Medical & family care package
- Six trust days per year (sick leave without a medical certificate)
- Coverage of psychology sessions of your choice
- Benefits package (sports activities, a variety of stores and services)