Senior Business Analyst with E-commerce Knowledge

We are seeking a Senior Business Analyst with e-commerce expertise.
In this role, you will leverage your knowledge of e-commerce and SAP Commerce Cloud to support our project teams. You will play a critical role in managing requirements and project scope while ensuring meaningful customer engagement.

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Responsibilities

• Collaborate with project teams including Solution Architects, Product Owners, and Development teams
• Manage requirements and project scope with precision
• Participate in Agile-based projects to deliver outcomes
• Engage with clients to identify their needs and priorities
• Facilitate negotiations across various stakeholders
• Document project requirements to maintain alignment
• Analyze market trends to guide project strategies
• Support client interactions to improve engagement and satisfaction
• Contribute to planning and execution throughout the project lifecycle
• Utilize SAP Marketing Cloud to enhance project efficiency

• Experience in business analysis with a focus on e-commerce, 3+ years
• Knowledge of SAP Commerce Cloud and SAP Marketing Cloud
• Background in Agile project methodologies
• Understanding of client interactions in a project environment
• Proficiency in stakeholder management and negotiation strategies
• Capability to communicate effectively in English
• Familiarity with project documentation processes

• Improved medical coverage - EPAMers are eligible to participate in a supplementary health insurance program that shall have the usual coverage in the industry, with the Company funding 100% of the value of the monthly premium for participation
• Lunch Allowance - You will receive a daily allowance of CLP $ 7,000 per working day. Enjoy a nice meal on us
• Allowance for internet and electricity - You will receive an allowance of CLP $15,000 per month to cover internet and electricity expense
• National Holiday Bonus - We celebrate joining the Chilean Market. That is why all our employees will receive a bonus of CLP $86,646 in September
• Christmas Bonus - You will receive an End of Year bonus of CLP $170,539. It will be paid during the month of December, to ensure you have a Happy Holiday!
• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Are you open to relocation? - If you want to relocate to another country and we have the right project, we will assist you every step of the way, to help you and your family, reach your new home