EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are seeking a seasoned Senior Business Analyst to join our team, leading the requirements capture for Sitecore CMS design and build.
Want more jobs like this?
Get jobs in Pune, India delivered to your inbox every week.
This role is vital in helping us become the strategic digital partner for our client's customer journey program, which encompasses management of the website updates from Sitecore 9.3 to SC10, Salesforce Marketing Cloud, and data & analytics integrations.
#LI-DNI#EasyApply
Responsibilities
- Lead and manage requirements gathering and refining for Sitecore CMS
- Conduct discovery workshops to dive deep into client needs
- Facilitate stakeholder meetings to ensure alignment and gather critical feedback
- Validate and clarify new ideas and initiatives to enhance project outcomes
- Work across both the Squad and BAU teams effectively to prioritize business needs
- Collaborate with technical teams to ensure feasibility of requirements
- Foster continuous improvement by identifying areas of enhancement in processes and technologies
- Provide regular updates to both internal and external stakeholders on project status
- Assist in the development and revision of project scopes and timelines
- Mentor junior analysts and contribute to the growth and knowledge-sharing within the team
- Proven experience of 7-10 years as a Business Analyst in technological projects
- Proficiency in Sitecore 9.3 or later
- Background in Salesforce Marketing Cloud
- Competency in managing extensive stakeholders' meetings and refining complex requirements
- Familiarity with agile as a delivery framework to ensure timely execution of projects
- Strong communication skills and comfort in client-facing situations
- Knowledge of additional marketing technologies similar to Salesforce Marketing Cloud
- Experience in migrating platforms or similar large-scale project executions
- Demonstrated capacity to work seamlessly with both technical and non-technical teams
- Opportunity to work on technical challenges that may impact across geographies
- Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
- Opportunity to share your ideas on international platforms
- Sponsored Tech Talks & Hackathons
- Unlimited access to LinkedIn learning solutions
- Possibility to relocate to any EPAM office for short and long-term projects
- Focused individual development
- Benefit package:
- Health benefits
- Retirement benefits
- Paid time off
- Flexible benefits
- Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)