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Senior Business Analyst - SAP Fieldglass

AT EPAM Systems
EPAM Systems

Senior Business Analyst - SAP Fieldglass

Pune, India

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are looking for a Senior Business Analyst (SAP Fieldglass), a crucial role within the organization, responsible for acting as a liaison between development teams and business stakeholders to deliver effective SAP Fieldglass solutions.

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This role involves direct interaction with clients, requirement elicitation, proposing functional solutions, supporting acceptance testing, and managing conflicts. The ideal candidate will have a strong background in software development life cycle (SDLC) projects, documentation, and requirements management.

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Responsibilities
  • Act as a liaison between development teams and business partners
  • Work directly with client/business stakeholders for requirements elicitation
  • Propose feasible functional solutions to meet business needs
  • Support acceptance testing and secure client buy-in
  • Handle conflicts and act as a trusted advisor to stakeholders
  • Collaborate with development stakeholders for requirements feasibility and elaboration
  • Manage ambiguity resolution and provide clarifications
  • Review test scenarios and test results
  • Document software system requirements and manage requirements with end-to-end traceability
  • Utilize project/change management tools such as Jira, Rally ALM, TFS, or ServiceNow
  • Implement user stories and acceptance criteria using the Gherkin BDD approach
  • Have experience with Agile frameworks including SCRUM, Kanban, or SAFe
  • Be knowledgeable in Fieldglass modules like Contingent, Assignment, Services, or Profile worker
  • Participate in Fieldglass projects such as implementation, upgrade, rollout, support, or testing
  • Collect and document requirements using Azure DevOps or Jira tools
  • Work on Fieldglass configurations if required
  • Interact with business teams, development teams, and cross-functional teams
Requirements
  • 6 to 9 years of experience in a similar role
  • Experience working on SDLC projects
  • Strong experience in documentation and requirements management
  • Proficiency in project/change management tools (e.g., Jira, Rally ALM, TFS, ServiceNow)
  • Knowledge of Agile frameworks (SCRUM, Kanban, Scrum Ban, SAFe)
  • Familiarity with Fieldglass modules (Contingent, Assignment, Services, Profile worker)
  • Experience in Fieldglass projects (implementation, upgrade, rollout, support, testing)
  • Ability to work on Fieldglass configurations
  • Strong communication and conflict resolution skills
  • Experience interacting with business, development, and cross-functional teams
Nice to have
  • Experience in technical aspects of projects (DB & backend services, ETL processes, API & Web Services, etc.)
  • Background in leading domains (BFSI, Insurance, Payments, Healthcare, LifeSciences, ECOMM, Supply Chain)
  • Experience in software development and/or testing
  • Experience in Scrum Master or Project Manager roles
  • Onsite client location experience
We offer
  • Opportunity to work on technical challenges that may impact across geographies
  • Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
  • Opportunity to share your ideas on international platforms
  • Sponsored Tech Talks & Hackathons
  • Unlimited access to LinkedIn learning solutions
  • Possibility to relocate to any EPAM office for short and long-term projects
  • Focused individual development
  • Benefit package:
    • Health benefits
    • Retirement benefits
    • Paid time off
    • Flexible benefits
  • Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

Client-provided location(s): Pune, Maharashtra, India
Job ID: EPAM-epamgdo_blt1930fa8419788929_en-us_Pune_India
Employment Type: Other