EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are looking for a skilled Senior Business Analyst to join our ELITEA team.
Working with a small, dedicated squad, this role contributes to the development and implementation of GenAI tools to accelerate the software development life cycle (SDLC) in a dynamic retail/e-commerce environment. As a Senior Business Analyst, you will play a critical role in optimizing business analysis processes and frameworks through the innovative use of AI technology, interfacing with diverse stakeholders to drive impactful results.

• Create and continually improve key requirements documentation, including epics, user stories, and acceptance criteria
• Develop agents and prompts that enhance BA activities using GenAI tools such as Elitea (Alita)
• Define and advocate for best practices in leveraging GenAI tooling
• Conduct workshops to enhance BA team skills in utilizing new GenAI technologies
• Collaborate with an AI coach to regularly collect and report findings
• Perform continuous gap analysis and optimize the BA AI framework
• Provide support to software development and QA teams on BA AI-related matters
• Identify high-value BA SDLC processes that can benefit from AI-driven re-engineering or optimization
• Maintain effective communication with internal and client stakeholders about processes and outcomes
• Manage project data and utilize it to feed Alita
• Critically evaluate agents, provide feedback, and suggest best practices
• Align standards with the BA Chapter Manager

• 5-7 years of experience in business analysis within SDLC environments
• Proficiency in crafting prompts and utilizing GenAI tools, specifically EPAM's Elita/Alita and DIAL
• In-depth knowledge of BA templates and process design
• Capability to thrive in a fast-paced work setting and collaborate effectively with teams
• Demonstrated leadership capabilities and ability to engage with management at all levels
• Strong analytical thinking and problem-solving abilities
• Highly structured and organized approach to work
• Excellent verbal and written communication skills

• Background in retail, e-commerce, supply chain, or merchandising
• Experience with organizational change management, including rollout strategies
• Expertise in establishing and enforcing BA processes within complex enterprises, managing multiple stakeholders, and harmonizing processes across teams

• Opportunity to work on technical challenges that may impact across geographies
• Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
• Opportunity to share your ideas on international platforms
• Sponsored Tech Talks & Hackathons
• Unlimited access to LinkedIn learning solutions
• Possibility to relocate to any EPAM office for short and long-term projects
• Focused individual development
• Benefit package:
  • Health benefits
  • Retirement benefits
  • Paid time off
  • Flexible benefits
• Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)