We are seeking a proficient Senior Business Analyst with a proven track record in eCommerce, retail or marketing domains.

The ideal candidate will excel in comprehending complex business needs and translating them into actionable requirements, driving business process improvements and ensuring project deliverables meet stakeholder expectations.
This is a fully remote position that offers you the flexibility to work from any location in Armenia, whether it's your home or well-equipped offices in Yerevan or Gyumri.

#LI-DNI

Responsibilities

• Plan and implement Business Analysis activities, adapting to project specifics including stakeholder management
• Engage stakeholders to elicit, analyze, and validate business requirements
• Develop and maintain Business Analysis artifacts with appropriate detail
• Facilitate collaboration and effective communication within the team and with clients
• Manage project or product backlog, including scope decomposition and prioritization
• Estimate Business Analysis efforts and contribute to high-level development estimates
• Play a client-facing role, presenting results and fostering client relationships

• At least 4 years of experience as a Business Analyst or Product Owner in E-commerce or Digital marketing, with a solid understanding of Agile methodologies
• Proficiency in managing Business Analysis activities across various project phases
• Background in digital experience platforms (DXP), content management systems (CMS) and marketing technologies (MarTech)
• Expertise in composable architectures such as commercetools, Contentful and SF Commerce coupled with familiarity with AI technologies
• Skilled in microservice architecture and API-first design, including the creation of UML and BPMN diagrams
• Capability to effectively engage in a distributed, multi-cultural and multi-time zone environment
• Ability to build trusting relationships with clients, proactively understanding and addressing their needs
• Strong desire to continuously learn new technologies and explore various domains
• Proficiency in English at C1 level or higher

• We connect like-minded people:
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your home
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events
• We invest in your growth:
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
  • Free English classes with certified teachers
• We cover it all:
  • Participation in the Employee Stock Purchase Plan
  • Monetary bonuses for engaging in the referral program
  • Comprehensive medical & family care package
  • Four trust days per year for personal needs
  • Discounts for fitness clubs
  • Benefits package (hotels, restaurants, stores and services)