Elevate your career as a Senior Application Support Analyst with our innovative team, where you will support, analyze, develop, and enhance digital products and technology services for our clients and employees.
In this crucial role, you will apply software engineering best practices to analyze user needs, develop features, and ensure automated testing and deployment. You'll be tasked with maintaining our solution's quality, security, reliability, and compliance. Utilize your expertise to build observability, monitor production health, resolve incidents, and remediate risks. Advocate for client needs, share knowledge, assist in hiring, and contribute to our vibrant engineering culture. Join us in shaping the future of digital solutions!
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Req.#688453991
#LI-DNI
Responsibilities
- Support, analyze, develop where required and improve the digital products and technology services we provide to our clients and employees
- Apply a broad range of software engineering practices, from analyzing user needs and developing new features to automated testing and deployment
- Ensure the quality, security, reliability, and compliance of our solutions by applying our digital principles and implementing both functional and non-functional requirements
- Build observability into our solutions, monitor production health, help resolve incidents, and remediate the root cause of risks and issues
- Understand, represent, and advocate for client needs
- Share knowledge and expertise with colleagues, help with hiring, and contribute regularly to our engineering culture and internal communities
- Bachelor's and/or Master's degree or equivalent focusing on Computer Science, Computer Engineering or a related technical discipline
- Strong experience with Python, Java, C#, Unix shell scripting, and Job scheduling using Autosys or similar tech stack to understand development concepts
- Fair knowledge or experience with Azure SQL and familiarity with other database technologies such as NoSQL
- Experience with Cloud architecture and engineering is beneficial, ideally on Microsoft Azure (Kubernetes Service, Container Apps, App Service, Functions, Event Grid and Service Bus)
- Experience with Messaging platforms, ideally Kafka
- Experience with Containers, ideally Kubernetes
- Experience with Microservice and Event-Driven architecture is beneficial
- Agile, Test Driven Development and DevOps practices are part of your DNA
- A Software Craftsperson focused on engineering best practices and delivering Clean Code
- Good communication skills - both written and verbal
- Strong analytical and problem-solving skills, you like to figure out how things work
- Keen interest in understanding how the business works
- Passionate to unravel issues and help resolve problems efficiently and quickly
- Passion for learning and innovation
- Medical, Dental and Vision Insurance (Subsidized)
- Health Savings Account
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability (Company Provided)
- Life and AD&D Insurance (Company Provided)
- Employee Assistance Program
- Unlimited access to LinkedIn learning solutions
- Matched 401(k) Retirement Savings Plan
- Paid Time Off
- Legal Plan and Identity Theft Protection
- Accident Insurance
- Employee Discounts
- Pet Insurance
- Employee Stock Purchase Program
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