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Senior 3rd Line / Software Maintenance Engineer

AT EPAM Systems
EPAM Systems

Senior 3rd Line / Software Maintenance Engineer

Guadalajara, Mexico

We are seeking a seasoned Senior 3rd Line / Software Maintenance Engineer with proven experience in the full software development lifecycle, specializing in migration and software maintenance within Unix environments.
The ideal candidate will undergo a one-month intensive training to become a Migration SME and then contribute significantly to our large-scale migration projects. This role emphasizes hands-on experience with Autosys batch scheduling, CI/CD tools, and software deployment troubleshooting, aiming for high availability and performance in our business-critical systems.

#LI-DNI

Responsibilities

  • Complete a comprehensive 1-month training to become adept as a Migration SME
  • Collaborate with functional SMEs to meticulously plan and execute migrations
  • Configure lower environments as per specifications to prepare for migration
  • Utilize CI/CD tools for seamless software deployments
  • Conduct UAT and production parallel tests, interpret results, and resolve discrepancies
  • Provide support during build, deployment, and testing failures
  • Adhere to the firm's change management protocols for risk mitigation
  • Manage and optimize Autosys and Procmon master instances for migration processes
  • Develop detailed migration plans that include risk assessments and rollback procedures
  • Facilitate pre-mortem discussions to preemptively tackle potential migration issues
  • Execute migrations methodically to ensure minimal system downtime
  • Continually develop utilities and automation tools to improve migration efficiency
  • Maintain regular communications with various stakeholders, documenting and transferring knowledge as necessary
Requirements

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  • Minimum of 3 years of experience in software development, application support, or release handling in an enterprise ecosystem, including at least 1 year as a DevOps Engineer
  • Hands-on development background in Java, Python or similar languages
  • Proficiency in Unix/Linux systems including Perl/shell scripting and sysadmin duties
  • In-depth knowledge of CI/CD tools such as Jenkins, Gitlab, or SVN
  • Proven experience with Autosys for job creation, maintenance, and troubleshooting
  • Competency in performing UAT, setting up environments, and deploying software
  • Capability to write scripts for migration and automation purposes
  • Familiarity with IaC tools, terraform preferred
  • Strong analytical skills and excellent team collaboration capabilities
  • B2 level of English or higher, with an emphasis on technical communication skills
Nice to have
  • Background in Java development
  • Certification in Autosys or related technologies
  • Experience with database management systems like Sybase
We offer
  • Career plan and real growth opportunities
  • Unlimited access to LinkedIn learning solutions
  • International Mobility Plan within 25 countries
  • Constant training, mentoring, online corporate courses, eLearning and more
  • English classes with a certified teacher
  • Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)
  • Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
  • Flexible work schedule and dress code
  • Collaborate in a multicultural environment and share best practices from around the globe
  • Hired directly by EPAM & 100% under payroll
  • Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
  • Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
  • 13 % employee savings fund, capped to the law limit
  • Grocery coupons
  • 30 days December bonus
  • Employee Stock Purchase Plan
  • 12 vacations days plus 4 floating days
  • Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
  • Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM's Privacy Notice and Policy.

Client-provided location(s): Guadalajara, Jalisco, Mexico
Job ID: EPAM-epamgdo_bltefad85d5c39d8c9c_en-us_Guadalajara_Mexico
Employment Type: Other