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Salesforce Business Solution Architect

AT EPAM Systems
EPAM Systems

Salesforce Business Solution Architect

Gavarr, Armenia

We are seeking an experienced Salesforce Business Solution Architect to join our team and help our customers achieve their business goals and strategy.
As an expert in the Salesforce domain, the ideal candidate will be responsible for designing and delivering customized Salesforce solutions using best practices. This role involves guiding our customers through their digital transformation by aligning business and technology, and serving as a trusted advisor to design a comprehensive architecture for solutions that address their unique business challenges.
This is a fully remote position that offers you the flexibility to work from any location in Armenia, whether it's your home or well-equipped offices in Yerevan or Gyumri.

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Responsibilities
  • Lead the design, configuration, and implementation of Salesforce solutions, ensuring alignment with business objectives
  • Develop scalable data architectures and integrate customer data across multiple systems and platforms
  • Collaborate with business stakeholders to gather data requirements and translate them into actionable solutions
  • Work with cross-functional teams (IT, marketing, sales, customer service) to deliver end-to-end data-driven solutions
  • Define and implement data integration strategies, focusing on ingestion, transformation, and unification of data
  • Establish best practices for data quality, security, and governance across the organization
  • Serve as a subject matter expert on Salesforce Sales Cloud, Service Cloud and related Salesforce products
  • Mentor and train internal teams on Salesforce functionalities, best practices, and new features
  • Stay current with Salesforce innovations and share insights to drive organizational growth and data capabilities
Requirements
  • Minimum of 5 years of Business Analysis or Functional Consulting experience in emerging technologies or related technical fields
  • Proven experience as a Salesforce Architect or Consultant, with a strong understanding of Salesforce platform capabilities and limitations
  • Experience in designing and implementing complex Salesforce solutions, including custom development and third-party integrations
  • Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions
  • Hands-on experience with configuration of Salesforce platform
  • Experience with agile project management and delivering data solutions on time and within budget
  • Excellent communication and collaboration skills to engage both technical and non-technical stakeholders
  • Ability to quickly adapt to new Salesforce updates and industry trends
  • Familiarity with agile development methodologies and project management tools
We offer
  • We connect like-minded people:
    • Delivering innovative solutions to industry leaders, making a global impact
    • Enjoyable working environment, whether it is the vibrant office or the comfort of your home
    • Opportunity to work abroad for up to two months per year
    • Relocation opportunities within our offices in 55+ countries
    • Corporate and social events
  • We invest in your growth:
    • Leadership development, career advising, soft skills and well-being programs
    • Certifications, including GCP, Azure and AWS
    • Unlimited access to LinkedIn Learning, Get Abstract and O'ReillyFree
    • English classes with certified teachers
  • We cover it all:
    • Participation in the Employee Stock Purchase Plan
    • Monetary bonuses for engaging in the referral program
    • Comprehensive medical & family care package
    • Four trust days per year for personal needs
    • Discounts for fitness clubs
    • Benefits package (hotels, restaurants, stores and services)
EPAM Armenia is a team of talented innovators united by a passion for technology. In 2014, we opened our first office in Yerevan, and now we have a second engineering hub in Gyumri. We've built a continuously learning organization that helps its employees rapidly advance their careers. Here you will work with the world's industry leaders, support impactful projects using the latest technologies, collaborate with multi-national teams, and have access to a wide variety of development opportunities.

Client-provided location(s): Armenia
Job ID: EPAM-epamgdo_blt8dbd7cc4e0d2c78c_en-us_Other_Armenia
Employment Type: Other