Project Administrator (Tech Admin Support)

We are seeking a proactive and detail-oriented Tech Admin Support Professional to assist our technical team by managing administrative tasks and providing excellent support for various projects and initiatives.
The ideal candidate will possess a strong understanding of technical concepts, a commitment to customer service and exceptional organizational skills. This position is essential to facilitating smooth operations within the team and ensuring timely communication and documentation of technical processes.

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Responsibilities

• Provide general administrative support to the tech team, including scheduling meetings, maintaining calendars, managing correspondence and security clearances
• Assist in the creation, organization and maintenance of technical documents, reports, and presentations
• Track and manage inventory of hardware onboarding and offboarding
• Collaborate with project managers and technical staff to ensure project deadlines and documentation are met, assisting with status updates and reporting
• Work with stakeholders on resources availability for servers onboarding, networking cabling requirements
• Schedule and coordinate technical training sessions for staff, helping to prepare materials and manage attendee lists
• Enter and manage data related to projects, workflows and incidents in relevant databases; generate reports as required
• Ensure that all technical processes comply with organizational policies and best practices

• Bachelor's or Master's degree in Computer Science, Information Technology, or related field
• The ability to analyse production processes and identify areas for improvement and optimisation
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Familiarity with project management and collaboration tools (e.g., Microsoft Teams, Confluence, Jira and Service Now) is preferred
• Basic understanding of networking, hardware and software systems
• Excellent written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders
• A knack for troubleshooting production issues and devising effective solutions to enhance operational efficiency
• Experience in Data Centre facilities, including temperature and humidity monitoring system, smoke detection and fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTV, keypress units, etc
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines
• This position may operate in a standard office environment; remote work options may be available. Occasional overtime may be required during peak project phases

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2021 & 2022&2023
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us