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Lead UX Researcher

AT EPAM Systems
EPAM Systems

Lead UX Researcher

Făgăraș, Romania

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are seeking a Lead UX Researcher to join our dynamic team and champion user-centric design and research practices throughout our product development process.

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The ideal candidate will work closely with our client's UX research lead to gain stakeholders' trust by integrating research insights into our advertising strategy and maintaining customer-centricity in our design process.

#LI-DNI

Responsibilities
  • Prepare and conduct user interviews
  • Carry out usability testing
  • Publish user/customer research reports
  • Analyze data to maintain a user-centric approach in design
  • Present research findings to brands, product managers, and UX/UI designers
  • Facilitate workshops to further design thinking methodologies
  • Develop prototypes for iterative testing
  • Maintain customer centricity throughout the design process
  • Champion the need for UX research in general implementation processes
Requirements
  • Stakeholder management and engagement skills to co-create, convince, educate, and influence
  • Background in partnering with product managers to uncover user insights and business opportunities
  • Experience in ecommerce and familiarity with experimentation methods
  • Capability to craft a research plan, execute it, synthesize the data, and share findings
  • Expertise in both generative and evaluative user research
  • Qualifications in ResearchOps
  • Competency in working independently as a freelancer for a corporate and showcasing proactiveness in remote work environments
  • Fluent in English (C1) and proficiency in at least one of the following languages: Romanian, Serbian, Greek, Czech
Nice to have
  • Fluency in French
  • Hands-on experience with analytics tools and workshop facilitation
  • Solid understanding of current trends in UX research
We offer
  • We believe that the greatest strength of the company is its people. EPAM is fully committed to help its employees to reach their full potential and achieve their professional goals through continues learning. With this in mind, we would like to introduce to you few of the many opportunities and services which we believe will help you expand your current knowledge
  • Full access to cutting-edge tools and technologies
  • Competitive compensation depending on experience and skills
  • All-around Social package: professional & soft skills training, medical & family care programs, sports
  • Relocation opportunities
  • Free English classes
  • Unlimited access to LinkedIn learning solutions
  • Continuous experience exchange with experts and professionals worldwide
  • Friendly team and comfortable working environment
  • Engineering, corporate, and social events within and outside the Company
  • Flexible working schedule
  • Opportunities for self-realization

Client-provided location(s): Romania
Job ID: EPAM-epamgdo_blt50692d7ebf98dc59_en-us_Other_Romania
Employment Type: Other