We are seeking an exceptionally talented Lead Support Engineer/DevOps Engineer to join our driven team.
The successful candidate will play a crucial role in orchestrating large-scale migrations and driving operational excellence by utilizing their extensive expertise in AutoSys batch scheduling, CI/CD tools, and troubleshooting software deployments. The role will require proficient leadership in overseeing migrations from planning to execution and demands in-depth knowledge in environment setup, testing, migration execution, and automation.
#LI-DNI
Responsibilities
- Complete intensive 1-month training to become a Migration SME
- Strategize with functional SMEs and oversee the planning and execution of migrations
- Set up and validate lower environments as per specifications provided
- Employ and optimize CI/CD tools for software deployment ensuring smooth rollouts
- Supervise UAT and production parallel tests, analyze outcomes, and troubleshoot discrepancies
- Manage build, deployment, and testing failures during migration processes
- Maintain adherence to organizational change management procedures ensuring compliance and risk mitigation
- Oversee and configure Autosys instances for migrations
- Develop and refine batch process workflows, addressing job failures in new platforms
- Formulate comprehensive migration plans, including risk assessment and rollback strategies
- Chair pre-mortem meetings to identify and remediate potential migration challenges ahead
- Innovate utilities and scripting solutions to elevate migration efficiency
- Lead and facilitate effective collaboration among functional SMEs, developers, QA teams, and infrastructure engineers
- Communicate migration strategies, risks, and updates to high-level stakeholders and executive teams
- Establish documentation standards and ensure knowledge transfer to relevant teams
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- 5+ years of experience in software development, application support, or release handling in an enterprise ecosystem, including 2+ years as a DevOps Engineer
- Hands-on development expertise, preferably in Java, Python, or equivalent languages
- Advanced knowledge in Unix/Linux, including Perl/shell scripting and system administration
- Deep proficiency with CI/CD tools such as Jenkins, Gitlab, SVN
- Extensive experience in using Autosys batch scheduling system, creating, and maintaining jobs, and troubleshooting job failures
- Strong background in testing, environment set-up, and software deployment in lower environments
- Demonstrated leadership ability to create detailed migration plans and lead their successful execution
- In-depth understanding of IT change management processes and best practices
- Advanced skills in shell scripting for automation and experience in developing custom migration tools
- Exposure to Infrastructure as Code (IaC) tools like terraform is highly preferred
- Exceptional analytical, problem-solving, and communication skills
- B2 level of English or higher, with robust technical communication skills
- Background in Java development
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Flexible work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
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