We are looking for an experienced and dedicated Lead ServiceNow Developer to join our team.
In this role, you will be responsible for technical supervision, solution design, and hands-on development as part of a greenfield ServiceNow ITSM implementation project. Your work will include the creation of both a front-end portal and corresponding backend modules. This is a great opportunity for a knowledgeable professional who is ready to take on leadership duties and guide a team through a major IT service management implementation.
Unlock the potential of remote work in Kyrgyzstan, giving you the flexibility to work from home or access our office in Bishkek.

#LI-DNI#LI-VA2

Responsibilities

• Lead and manage a small implementation team, while providing technical guidance and support
• Architect and design comprehensive solutions on the ServiceNow platform
• Ensure the solution's alignment with business requirements and industry best practices
• Execute hands-on development including customization, scripting, and configuration of ServiceNow
• Oversee code quality and implementation of development standards
• Collaborate with stakeholders to convert functional requirements into technical solutions
• Perform code reviews and troubleshoot any technical issues that arise during implementation
• Stay updated on ServiceNow capabilities and continuously work towards improvements

• Hands-on experience with ServiceNow, including front-end portal and corresponding backend modules
• Proven track record of leading and managing a team implementing end-to-end ServiceNow ITSM solutions
• Expertise in the technical areas of ServiceNow ITSM such as solution design, development, scripting, and configuration
• Strong understanding of ITIL processes
• Excellent problem-solving skills, including experience with code reviews and troubleshooting during the implementation phase
• Exceptional communication skills with the ability to clearly explain complex technical concepts
• English B2 and above

• Up-to-date ServiceNow certifications

• We connect like-minded people::
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events
• We invest in your growth::
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly
  • Free English classes with certified teachers
• We cover it all::
  • Monetary bonuses for engaging in the referral program
  • Medical & family care package
  • Six trust days per year (sick leave without a medical certificate)
  • Coverage of psychology sessions of your choice
  • Discounts for fitness clubs and sports programs
  • Benefits package (sports activities, a variety of stores and services)