Currently, we are looking for a Senior Salesforce Business Analyst to make our team even stronger.

#LI-DNI#LI-HK2

Responsibilities

• Serve as a subject matter expert and analyst/consultant, to understand customer's needs, gather and document requirements
• Help clients understand the best mix of technologies, design solutions and services and how they should be delivered to maximise effectiveness
• Work and collaborate with various offshore and 3rd party suppliers, adapting your communications approach to meet the business demands
• Work to understand the intersection between technology, customers and business to cultivate business development opportunities
• Understand and stay abreast of current and emerging digital trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects client's business and initiatives
• Support from time to time in a consultative/pre-sales role on select digital engagements as needed and defined by the business and the client

• CRM Technologies
• Salesforce knowledge
• Salesforce Service Cloud
• Upper-Intermediate level of English, both spoken and written (B2+)

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Consider relocation options in over 30 countries worldwide
• Participate in volunteer, charity programs and communities (both technical and interest-based)
• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children