We are looking for a Support Specialist to play a key role in building, maintaining and troubleshooting our Kafka Platform. You'll be at the frontline of ensuring optimal performance and security, developing innovative features, automation and integrations, and even supporting PagerDuty and Uptrends SaaS.
This is a fully remote position that offers you the flexibility to work from any location in Armenia, whether it's your home or well-equipped offices in Yerevan or Gyumri.

#LI-DNI#LI-VA2

Responsibilities

• Install and optimize new Kafka clusters
• Ensure consistent health and performance of the Kafka platform and data pipelines
• Troubleshoot and resolve platform-related issues
• Conduct regular performance tuning of Kafka platform components
• Monitor and optimize the cost and performance efficiency of Kafka clusters
• Upgrade the Kafka platform, involving strategic planning, rigorous testing and streamlined implementation
• Maintain Kafka platform security through persistent monitoring and security audits
• Conduct system backups and disaster recovery procedures
• Manage the Kafka platform's capacity with foresight on future growth and scaling needs

• Proven experience in implementing and maintaining Confluent Platform
• Solid knowledge of HELM and Docker
• Familiarity with Terraform
• Proficiency in Cloud services (specifically GCP & AWS) including Compute, Networking, Storage, IAM
• Experience with Jenkins, especially in Pipelines and Groovy
• Strong expertise in Python/Shell scripting and automation
• Deep understanding of Linux administration

• Background with PagerDuty and Uptrends is preferred
• Relevant certifications in Confluent Certified Developer or Administrator for Apache Kafka

• We connect like-minded people:
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your home
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events
• We invest in your growth:
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning, Get Abstract and O'ReillyFree
  • English classes with certified teachers
• We cover it all:
  • Participation in the Employee Stock Purchase Plan
  • Monetary bonuses for engaging in the referral program
  • Comprehensive medical & family care package
  • Four trust days per year for personal needs
  • Discounts for fitness clubs
  • Benefits package (hotels, restaurants, stores and services)