We are seeking a motivated and tech-savvy Junior Cloud Support Engineer to join our Cloud Operations team.
The ideal candidate will be involved in supporting and maintaining our Azure cloud-based production systems to ensure optimal performance and reliability.
#LI-DNI
Responsibilities
- Support and maintain Azure cloud-based production systems to ensure optimal performance
- Automate processes and manage deployments using Azure DevOps, ARM Templates, and Terraform
- Set up and manage build pipelines using Jenkins or Azure DevOps/ADF in production environments
- Implement CI/CD practices using Jenkins and maintain virtualization and infrastructure as code
- Manage source code and build branching strategies using GIT (BitBucket, GitHub, GitLab)
- Monitor system performance, capacity, and ensure system reliability and recoverability
- Ensure client-facing applications meet service availability requirements
- Execute technical operations including monitoring, automation, network, cloud, and security
- Engage in release management and reliability engineering processes
- Provide on-call support on weekends as required
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- Minimum 1 years of working experience in cloud support or a related field
- Background in Azure cloud services including Azure DevOps, Virtual Machines, and Active Directory
- Proficiency in API Management, Content Delivery Network, and monitoring tools
- Understanding of infrastructure as code using ARM templates or Terraform
- Familiarity with PowerShell script execution
- Experience with setting up build pipelines and release automation in a Jenkins or Azure DevOps environment
- Skills in source code management and build branching strategy using GIT
- Effective communication and problem-solving skills
- Willingness to work in a 24*5 profile with weekend on-call support
- Development knowledge on Azure services (Webapp, Azure functions etc.)
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Flexible work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Monthly non-taxable amount for the electricity and internet bills
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