Director, Account Management

Are you an influential Account Management leader with a passion for leading strategic initiatives that make a huge impact? We are hiring a Director, Account Management who will work alongside a dynamic team to identify complex business problems and create solution-oriented strategies to collaboratively expand our public sector innovation consulting and technology practice.
Apply now to connect with a recruiter about this influential role at EPAM!
Req.#794286444

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Responsibilities

• Support pre-sales and sales activities by acting as the lead to assess opportunities, respond to RFPs, create proposals and presentations, establish relationships with clients and prospective clients, and help to close/sign new deals
• Be and stay abreast of current and emerging trends, unique opportunities, and challenges in the transportation sector, and understand the intersection between technology, customers, and business
• Conduct outreach meetings with potential clients and build partnerships with small businesses and large technology providers to offer the market innovative solutions
• Lead proposal development activities: Shape solutions and properly scope/price engagements, establish optimal operating models and project team organization, and lead the transition from the sales process to the delivery phase
• Create business strategies to successfully achieve client business goals
• Act as a key partner with clients and internal teams/leadership
• Align with EPAM Account Managers and Account Management Senior Leadership to co-develop / support Account plans and strategies for delivery, growth, and client satisfaction
• Serve as the engagement architect, responsible for account plans and strategies, and work directly with client technology, product and marketing teams to position the engagement and EPAM for success
• Develop, oversee, and engage in delivery approaches
• Work closely with project/program management to ensure successful delivery through an integrated delivery model
• Serve as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies
• Build successful relationships
• Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
• Align with EPAM goals and objectives and support company financial goals by achieving revenue and profit targets

• Expertise in the public sector, having worked for at least one major transportation agency
• Bachelor's degree or higher, and at least ten years demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions
• Strong industry knowledge or experience in transportation and/or the public sector
• Knowledge of technical platforms, business models, subject matter, and trends across a wide spectrum of digital solution offerings for enterprises
• Demonstrated ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to the team
• Experience in managing and monitoring performance metrics across large-scale accounts and account portfolios
• Exceptional leadership/management skills and superb oral and written communication skills, with seasoned presentation skills
• Strong problem-solving and negotiation skills

• Extended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)
• Life and AD&D Insurance (Company Paid)
• Employee Assistance Program (Company Paid)
• Telehealth (Company Paid)
• Short-term Disability (Company Paid)
• Long-Term Disability
• Paid Time Off (including vacation and sick days)
• Registered Retirement Savings Plan (RRSP) with Company match
• Maternity/Parental/Adoption Leave Top-up
• Employee Stock Purchase Program
• Critical Illness Insurance
• Employee Discounts
• Unlimited access to LinkedIn learning solutions