We are seeking an experienced Delivery Manager to oversee and ensure the successful delivery of IT projects.
The ideal candidate will be responsible for managing delivery engagements end-to-end, ensuring high quality and timely execution while maintaining excellent relationships with all stakeholders.

#LI-DNI

Responsibilities

• Direct end-to-end management of delivery engagements for teams of 20-50+ FTEs linked with high visibility and high-impact projects
• Oversee the delivery across all stakeholders and ensure complicated engineering issues are efficiently handled
• Guarantee the quality of design, code, and overall solutions
• Facilitate mentoring and talent development programs specifically tailored for delivery leads and managers
• Advocate, negotiate and implement the best engineering processes and practices
• Drive engagements effectively to maintain high standards of delivery and customer satisfaction
• Deliver on hard commitments and fixed timelines according to outcome-based setups
• Handle customer escalations, contract issues, and team rotations seamlessly

• Minimum 8 years of experience in the IT industry with at least 3 years in leadership roles such as Delivery Manager, Team Lead, or Project Manager
• Proven ability to manage complex delivery engagements from inception to completion
• Expertise in overseeing project delivery and managing stakeholder relationships
• Proficiency in handling complex engineering problems and ensuring timely quality delivery
• Experience with continuous delivery/deployment pipelines in designing and implementing end-to-end solutions
• Skills in identifying customer needs and driving issues to closure
• Strong capability to build and maintain a cohesive team environment
• Competency in coaching and mentoring team members to understand customer needs and requirements

• Experience in tailoring solutions and negotiating best practices
• Familiarity with outcome-based delivery setups
• Demonstrated ability to manage high stakes escalations and contract negotiations

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more