We are seeking a Delivery Manager to join our remote team to oversee and enhance the delivery processes across various projects. This role demands a proactive leader who can manage complex project landscapes and ensure optimal outcomes. The successful candidate will be pivotal in maintaining high standards of delivery and client satisfaction.
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Responsibilities
- Ensure adherence to governance in delivery management and production according to the delivery model
- Serve as the primary point of contact for top management and clients on delivery-related matters, including escalations and contractual changes
- Oversee resource allocation, ensuring the appropriate skills and seniority levels are applied according to the delivery roadmap
- Maintain accountability for technical leadership, ensuring robust and future-proof architecture and adherence to technical quality standards
- Facilitate coordination across multiple disciplines and stakeholders
- Develop and sustain long-term client partnerships
- Address client concerns and proactively manage engagement risks
- Oversee the creation of customer proposals and statements of work
- Guarantee project alignment with organizational processes and methodologies, focusing on agile approaches
- Manage project delivery, including methodology application, change management, risk analysis, and stakeholder management
- Ensure client responsibilities are fulfilled within engagement parameters
- Develop comprehensive delivery plans including estimations of timeframes, resources, and quality
- Implement a strategy for continuous delivery risk management
- Track and enhance delivery productivity
- Support sales initiatives by participating in bids and providing expertise
- Mentor and coach other delivery managers
- Contribute actively to the organization-wide delivery management community
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- Minimum of 8 years in IT, with extensive experience in cloud technologies
- At least 3 years in leadership roles such as Lead, Manager, or Architect in Agile or hybrid environments
- Experience managing teams of at least 20 members
- Participation in at least 5 full-cycle projects or experience launching marketable products or key capabilities
- Proficient in programming languages such as Python, Scala, or Java
- Advanced skills in SQL and its application in data management and analytics
- Experience in developing and supporting Big Data solutions
- Understanding of Data Architecture and its impact on project outcomes
- In-depth knowledge of cloud-based data management
- Strong client management skills and ability to handle client relationships
- Comprehensive knowledge of the Software Development Life Cycle (SDLC) and its application in project management
- Ability to communicate effectively across functions and with executives, providing regular status updates and risk assessments
- Advanced English communication skills, both spoken and written, for effective collaboration and relationship building
- Project Management certification
- Experience with innovative project delivery methodologies
- Familiarity with international and multicultural work environments
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Flexible work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Monthly non-taxable amount for the electricity and internet bills
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