Cloud Operations (Linux)

DESCRIPTION

Are you a seasoned professional with a passion for cloud operations and Linux?
Join our dynamic team at EPAM, a leading global provider of digital platform engineering and software development services.

We are seeking a Cloud Operations/Support Engineer who can provide exceptional support to our customers using Cloud Platform products, solutions, and APIs. If you are self-driven, excited by working on a diverse set of problems, and have a strong focus on results, we want to hear from you!

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

• Provide support to customers using Cloud Platform products, solutions, and APIs
• Provide technical assistance as part of a global 24x5-support organization
• Work closely with Engineers and Product Managers to improve the product and make our customers successful
• Handle change requests and incident tickets for the remaining Infrastructure Teams
• Follow notification and escalation procedures

• At least 2 years' experience as a Systems Engineer or a combination of Networking and System Administrator
• Strong knowledge of Linux/UNIX and Windows Server
• Familiarity with scripting (Bash, Shell or Python)
• Strong understanding of administration (user accounts, permission models, access control)
• Familiarity with networking (NAT, DNS, firewalls, basic routing, load balancing, etc.)
• Strong troubleshooting skills and familiarity with common Linux troubleshooting tools

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
• Monthly non-taxable amount for the electricity and internet bills

• By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM's Privacy Notice and Policy