We are currently seeking an Associate Salesforce Delivery Manager who will be responsible for overseeing the delivery of Salesforce projects.
The successful candidate will ensure projects are completed on time, within budget, and meet or exceed customer expectations.

#LI-DNI

Responsibilities

• Manage tasks, teams, and resources efficiently to ensure project progress and timely delivery with high quality and stakeholder satisfaction
• Create robust project frameworks, roles, and communication strategies for successful project initiation
• Guide project changes and enhancements to maximize success and adaptability
• Align with technical teams to ensure project goals are well-integrated with industry best practices
• Foster positive relationships with customers, understanding their needs, and consistently deliver value
• Navigate operational, financial, and strategic aspects specific to Salesforce projects
• Facilitate revenue generation processes, including cost structures, budget forecasting, planning, and P&L management

• Minimum 2 years of experience in Salesforce delivery management
• Demonstrated experience with Fixed Price, Waterfall, and Fixed Fee projects within the Salesforce ecosystem
• Proven track record in managing multiple projects simultaneously, involving over 50 FTEs
• Strong background in operation project management, particularly task and resource management in Salesforce contexts
• Proficiency in establishing effective project frameworks and communication strategies in Salesforce implementations
• Understanding of product management or business analysis roles related to Salesforce, including backlog management, functional requirements, and product vision
• Fluent English communication skills at a C1 level

• Certification in Salesforce administration or development
• Experience with Salesforce integrations and customizations
• Proficiency in additional CRM platforms such as Microsoft Dynamics or Oracle CRM

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills