We are looking for an experienced Application Support Team Lead to join our team and leverage their cloud operations expertise to help establish and maintain a cloud support model for a number of enterprise applications being migrated to the Azure cloud.
Experience the freedom of remote work from anywhere in Uzbekistan, whether it's the comfort of your home or our modern office in Tashkent.
#LI-DNI
Responsibilities
- Azure Networking: Ensure efficient management and troubleshooting of Azure networking components
- Troubleshooting: Diagnose and resolve issues within the Azure infrastructure and its key PaaS components (e.g., App Services, Azure SQL, etc.)
- Support Processes, Runbooks & Documentation: Help agree and then set up the initial Cloud side support processes. Create and maintain runbooks, guides, and documentation for other engineers and support teams
- Team Coordination: Coordinate and collaborate with the AppSupport team (L2) and Delivery team (L3) to ensure seamless operations
- On-Call Support: Participate in the on-call support rotation, ensuring timely response and resolution of issues in the cloud environment
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- Experience with Microsoft Azure
- Azure Network Fundamentals basic knowledge on Virtual Networks (subnets, vNets etc), NSG/ASGs, Firewalls and use of Private Endpoints
- Proficiency in issue tracing using Azure Monitor, Application Insights, Log Analytics, KQL, and related tools
- Knowledge of Microsoft Entra ID, OAuth, and App Registrations management
- Experience with PowerShell scripting
- Ability to create and maintain technical documentation
- Experience of defining and setting up processes for a Cloud Operating support desk
- Familiarity with key Azure PaaS components
- Azure Kubernetes Service
- Azure Functions
- Azure Batch
- Azure Service Bus
- Azure Application Service
- Azure SQL MI
- We connect like-minded people::
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
- We invest in your growth::
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly
- Free English classes with certified teachers
- Discounts in local language schools, including offline courses for the Uzbek language
- We cover it all::
- Monetary bonuses for engaging in the referral program
- Medical & family care package
- Four trust days per year (sick leave without a medical certificate)
- Discounts for fitness clubs, dance schools and sports programs
- Benefits package (sports activities, a variety of stores and services)