Job Summary
SAN Storage Engineer:
The Storage Engineer function ensures the stability, integrity, and efficient operation of SAN arrays and data fabrics, out-of-band managed storage arrays, as well as any array or appliance-based replication.
Role Descriptions
Duties and Responsibilities of the Storage Engineer function:
• Meets and exceeds client SLAs on incident troubleshooting and responsiveness while managing and maintaining a large distributed storage infrastructure
• Supports release and life cycle process SAN fabric and storage array installs, upgrades, and decommissions
• Contributes to operational readiness of platforms during onboarding and through ongoing process documentation creation, updates to guidelines, policies, change, and audit procedures
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• Participates in troubleshooting efforts for storage issues, root cause analysis, and performance analysis and tuning
• ITIL-compliant champion for incident, request, change, and with particular focus on problem management
• Participate in the modernization and automation of storage infrastructure
• Deployment of new SAN/Switch infrastructure
• Maintain accurate CMDB Participates in problem management to proactively review open client and infrastructure problems and known errors to minimize the time spent firefighting and troubleshooting, supporting quicker resolution of incidents and events when they do arise
Assist and provide technical input to Ensono storage solution architect and others on the complex solution design, configuration, integration, and installation of new services
Supervisory Responsibilities:
None
Qualifications:
Requires a minimum of 8 years of related experience with a Bachelor degree; or 6 years and a Masters degree; or a PhD with 2 years experience; or equivalent work experience.
Platforms experience desired:
Hitachi Storage, EMC, NetApp, IBM, Pure, Brocade
Other skills desired:
Netapp Cloud Insight, Linux/Windows/Vmware, basic understanding of TCP/IP networks and firewall
JR011068