Duties and Responsibilities
• Mainframe experience (z-series, zos operating system etc.)
• Mainframe scripting/programing experience, utilizing JCL and/or other coding languages
• Statistical tool like SAS, MXG expertise
• Manage multiple projects with minimal support and shifting priorities
• Support multiple client environments each having unique requirements and requests
• Understanding of SMF data flow
• Weekend support infrequent but possible (1 out of 10 weekends)
• Support team on-call rotation
• KPI identification and definition
• Developing client forecasting models
• Mainframe resources should possess zCP3000 experience
• Perform Analytical Modeling with tools used to right-size solutions
• Mainframe resources IBM pricing concepts and SCRT experience
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• Perform comprehensive impact analysis of system performance parameters on the OS and support subsystems
• Proficient in identifying performance issues
• Client Onboarding and outmigration project support responsibilities
• Provides mentoring, technical consultation, training, and knowledge sharing to other associates and organizations
• Lead and mentor on high complexity assignments to other associates on the team • Establish strong relationships with teams and outsource partners through continuous dialogue and support
• Define, engineer, and deploy automation solutions for capacity team supported processes
• Microsoft Office proficiency
• Senior level verbal and written communication skills
Qualifications
Required - Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or equivalent work experience
Preferred - Understands the competitive Mainframe landscape from both a business and technical perspective (especially capacity and performance)
Travel % - 10%
Any reference to years of experience should be disregarded in the UK
JR011209