At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:
HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION
The Enterprise Solution Architect (ESA) team works alongside and supports the Sales, Consulting, and Service Management organizations to service Strategic Enterprise Clients. They work with the client's business and technical teams to create reference architecture frameworks and templates. They lead the effort to execute multi-year transformation initiatives in the clients' environments. ESAs also help the account teams identify, pursue, and close strategic business development opportunities while driving add-on business within existing accounts.
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As part of this, ESAs must be effective in fostering executive-level relationships with an emphasis on client satisfaction. Throughout the engagement process, from discovery to solution implementation, an ESA must work with and often lead multi-disciplinary teams. Ultimately, the ESA remains the owner of the technical design of the client.
Responsibilities include:
- Collaborate with their counterparts in the Sales and Consulting organizations to create Pursuit, Solution, and Sales strategies for existing Enterprise clients.
- Conduct discovery and assessment workshops (often in collaboration with resources from consulting, operations, and product teams) to help drive further penetration of the client account.
- Develop and document solutions that meet client's (technical and business) requirements and allow them to adapt to changing industry needs with a focus on transformation and re-platform efforts.
- Conduct solution development sessions and present technical solutions and business cases to a wide variety of audience
- Gain executive buy-in for complex solutions by engaging in executive and senior-level technology discussions.
- Gain clients' confidence as a trusted advisor by offering consultation and recommendations drawn from insights, technology know-how, and past experiences.
- Service with ongoing requests from a solution design perspective
- Align and partner with Product Management to help drive appropriate product enhancements and changes to the technology roadmap.
- Aid in driving stability and innovation within the client's current and future state and create solutions based on client requirements and available product offerings.
We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.
Required Qualifications
- Bachelor's degree in engineering or computer sciences.
- Major Industry accreditations/certifications.
- 12+ years of experience as an architect or equivalent in the hosting and network space (preferably with a service provider).
- Proven experience in managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high client satisfaction.
- Understanding of (and experience with) public cloud platforms (AWS, Azure) and hybrid solutions preferred
- Well-versed in the hosting technology landscape including compute, storage, backup, network, security, DR, DevOps and IT governance.
- Good understanding of the sales process for large and complex opportunities including ITO
- Resourceful and confident in Crisis and Expectation management and confident under pressure
- Has experience in technical documentation to capture solution components in a timely manner while ensuring an acceptable level of detail, data integrity, and accountability.
- Ability to share knowledge and expertise among various organizations within the company and to facilitate teamwork among those organizations to better serve our clients.
- Ability to work in a team environment and demonstrate strong problem-solving skills.
- Proficient with common office applications such as MS Outlook, MS Excel, PowerPoint and MS Visio.
- Excellent organizational, interpersonal, and communication skills (oral, written and presentation).
Preferred Qualifications
- Master's degree and/or professional certifications.
- Experience working in managed service provider organizations.
Why Ensono?
Ensono is a place to make better happen - for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.
We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on client site, you can choose to work from home or in our Ensono offices.
- Unlimited Paid Days Off
- Two health plan options through Blue Cross Blue Shield
- 401k with company match
- Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
- Depending on location, ability to take advantage of fitness centers
- Wellness program
- Flexible work schedule
Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.
Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found on OFCCP's website.
If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected].
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