Job Description:

At Enovis™ we sweat the little things. We embrace collaboration with our partners and patients, and we glory in the grind of scientific excellence - with the goal of transforming medical technology as we know it. Because that's how we change the lives of patients for the better. And that's how we create better together.

Job Title:

Temporary Consignment Service Technician

Reports To:

Field Service Team Lead

Location:

Boston MetroWest, MA

Business Unit:

Field Services - Bracing & Supports (Surgi-Care)

Role Summary:

Are you passionate about patient care and helping people live active lives? As a key member of the Field Services Team, you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes. We are seeking a dedicated and talented individual with a passion for patient care in an orthopedic setting and background in Durable Medical Equipment to temporarily join the Surgi-Care Branch of Enovis as a Consignment Service Technician in the Boston MetroWest area. Ideal candidates will be located in Norwood, Needham, Dedham, Canton, or Milton, MA. This is an incredible opportunity to work in a fast-moving, patient-focused setting amongst extraordinarily talented professionals dedicated to making life-changing innovation possible in orthopedics and beyond with brands such as DonJoy, Aircast, ProCare and Exos.

• Appropriately manages assigned territory to achieve service goals.
• Maintains inventory and related documentation for Durable Medical Equipment (DME) consignment locations.
• Performs routine evaluation of customer clinic needs and works with Sales and Inventory Teams to make modifications to improve DME consignment program performance in accordance with Compliance policy.
• Actively maintains operational targets/metrics, collaborating with Sales and Operations to overcome challenges.
• Effectively communicates with customers using multiple platforms, responding appropriately to business scenarios, and resolving issues in a timely manner.
• Adheres to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA in accordance with government agency requirements.
• Other duties as assigned.

• A strong desire to be part of a team dedicated to achieving extraordinary patient results.
• High School Diploma or GED required.
• Minimum of 1 year of experience with inventory and/or customer service.
• General working knowledge of customer service-related practices required.
• Experience with inventory management software and/or order processing systems preferred.
• Must possess a valid Driver's License and current automobile insurance.
• Must satisfy third-party credentialing requirements to gain access to hospital accounts.

• Field based (i.e., physician's offices, hospitals, clinics, etc.).
• This job involves potential exposure to airborne and bloodborne pathogens.
• Physical Demands: Must frequently lift and/or move up to 60 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Travel Requirements: Requires travel up to 95% of the time, but overnight travel is not required. Required to visit various locations using company provided vehicle.