We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid
About the role:
As a Bankruptcy Specialist, your role involves investigating and maintaining customer accounts in connection to their bankruptcy status. This position requires a thorough comprehension of both the industry and the various processes and workflows associated with bankruptcy. Moreover, you will be handling diverse situations and should be adept at navigating through ad-hoc scenarios across multiple P&L brands.
Responsibilities:
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- Scan and upload bankruptcy documents received from facilities to ensure accurate updates across all CRMs (such as Jira, Excel) and customer portals (including the CashNetUSA portal, NetCredit portal, and Headway portal) for all customer accounts
- Adhere to strict compliance and regulatory guidelines and achieve company standards for quality and responsiveness
- Identify and analyze issues producing solution based outcomes while also escalating abnormalities to management
- Utilize resources and systems such as Wiki, Jira, and bankruptcy court’s Electronic Proof of Claim (ePoc) system to accomplish operational tasks
- Perform additional escalated duties as assigned by management
Requirements:
- 1 or more years of experience with bankruptcy processes and workflows
- Computer proficiency and accurate data entry skills required (example: Microsoft Excel, Microsoft Word)
- Strong written and verbal communication skills to effectively engage with team members and management
- Ability to work independently while handling multiple priorities and meeting deadlines
Benefits & Perks:
- Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
- Health, dental, and vision insurance including mental health benefits
- 401(k) matching plus a roth option (U.S. Based employees only)
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- Paid parental leave
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
- Employee recognition and rewards program
- Charitable matching and a paid volunteer day…Plus so much more!
About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.