KEY RESPONSIBILITIES AND STANDARDS

1. SELL THE TOM FORD BEAUTY BRAND
• Achieve required retail sales targets; daily, weekly, monthly as set by the Company.
• With expert knowledge strengthen customer loyalty and maximise new launches and events through targeted customer communication.

1. GIVE EXCELLENT CUSTOMER SERVICE

• Give prompt, polite and efficient service at all times.

• Adhere to the TOM FORD BEAUTY service standards at all times.

• Communicate and demonstrate product expertise with every customer.

1. PERSONAL GROOMING

• Maintain high standard of personal grooming as required by TOM FORD BEAUTY.

• Wear the TOM FORD BEAUTY uniform and maintain the uniform clean, professional condition.

• A Bold TOM FORD BEAUTY look is to be worn.

• Wear only TOM FORD BEAUTY products during working hours unless otherwise specified.

• Male Specialists to adhere to Tom Ford Beauty Male Grooming guidelines.

1. WORK EFFECTIVELY AS PART OF A TEAM

• Help colleagues and promote team efficiency by being flexible and taking on tasks as required.

• Communicate information to the Account Coordinator and colleagues as needed.

• Maintain high standards of time-keeping on the counter to ensure team efficiency.

1. MAINTAIN HOUSEKEEPING STANDARDS

• Clean counters, tester stands and displays regularly to maintain TOM FORD BEAUTY brand image.

• Merchandise the counter according to brand guidelines.

• Adhere to brand hygiene standards and correct utilisation of all selling/demonstration tools and take action to ensure the counter complies with these.

1. COMPLETE ADMINISTRATION

• Complete all administration accurately, legibly and on time - including personal retail sales reporting and any other specific administration that is required by the AC.

7. CARRY OUT OTHER TASKS

• Carry out any other duties as may be required to support the Counter/Business Manager, the Account Co-ordinator and/or the Company from time to time.

Qualifications

• While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise

• All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service

• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment

• Previous experience with retail point-of-sale software

• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Job: Retail - Store
Primary Location: IE-L-Dublin
Job Type: Standard
Schedule: Part-time
Shift: Variable
Job Number: 247121